Digital Product Refund Policy
Thank you for supporting my work.
Because all products sold on Lokki are digital downloads and become instantly accessible after purchase, all sales are final. I do not offer refunds, exchanges, or cancellations once an order has been completed.
Why refunds aren’t available
Digital products cannot be returned in the same way as physical goods. Once a purchase is made, the files can be downloaded immediately, making it impossible to verify whether they have been used or retained.
Need help?
If you experience any of the following, I’m happy to help:
Trouble downloading your files
Missing or incorrect purchase links
Corrupted or incomplete files
Questions about installation or setup
Simply reach out, and I’ll do my best to resolve the issue as quickly as possible.
Before purchasing
Please review the product description, compatibility, and included content carefully before placing an order. If you have any questions about a product, feel free to contact me before purchasing.
Thank you for understanding and for supporting independent product development.
